14 Oct 2019

Technical Service Representative

We are seeking a Technical Service Representative to join our Spray Foam Service Team. This position will be located in Florida and will cover Alabama, Georgia, and Mississippi.

Location

Florida

Closing Date

14 November 2019

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Application Form

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One file only.
2 MB limit.
Allowed types: txt rtf pdf doc docx.

We are seeking a Technical Service Representative to join our Spray Foam Service Team. This position will be located in Florida and will cover Alabama, Georgia, and Mississippi.

  • Responsible for providing technical assistance and training to our customers, sales reps and employees on how to apply Demilec polyurethane spray foam products according to specifications. Training could be at Demilec's facility, customer's location or job site. Training could be in front of small or large groups.
  • Extensive travel to customer job sites for troubleshooting and /or training on the application of Demilec polyurethane spray foam products.
  • Input on Demilec specs and PDS is required to make sure the most accurate information is available for the customer.
  • Will submit timely reports on customer projects daily reports are required to document projects, what was discussed and any action points if any.
  • Responsible for creating and improving customer or employee training programs.
  • Ability to develop strong customer relationships and inspire customer confidence.
  • Will inspect projects, warranted and non-warranted, to ensure Demilec standards are followed.
  • Assist plant in making samples.
  • Ability to follow all Demilec or applicable governmental safety and regulations are required.
  • Must be able to travel 70% to 90% of the work week by air or car. Must also be able to work flexible hours with minimum notification when necessary. Location of individual should be near a major airport.

 

Qualifications

  • Experience and advanced knowledge in applying polyurethane spray foam is required.
  • A minimum of two to four years field service experience as a Field Service Engineer, Field Service Technician is preferred.
  • Technical Certification or Associates Degree preferred.
  • Construction experience is a plus.
  • Strong technical ability is required.
  • Must be personable and professional and maintain a high level of integrity
  • Strong customer service focus.
  • Strong verbal and written communication skills.
  • Ability to think outside the box is required.
  • Good organizational and time management skills are a must.
  • Must maintain a valid driver’s license

 

Working conditions

  • Working in construction work sites
  • Working in attic’s
  • Traveling
  • Working under extreme conditions (heat/cold)

 

Physical requirements

  • Minimal requirements:
  • Able to work under extreme weather (Heat/Cold)
  • Able to wear a full-body Tyvek HazMat suit
  • Able to wear a seal Face mask
  • Able to work in tight areas
  • Walk up and down ladders
  • Able to lift, carry, pull 50-70 lbs.
  • Travel